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Victoria Restorations (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors, clients, and potential customers. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you interact with our website www.victoriarestorations.com, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information You Provide: Name, phone number, email address, and project details when you contact us via our website, phone, or email.

• Website Usage Information: Non-identifiable data such as browser type, IP address, and pages visited, which helps us improve our website and services.

• Project Information: Any details voluntarily shared with us about your property or restoration needs.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide quotes or consultations.

• To schedule, deliver, and manage our services.

• To maintain communication with clients throughout a project.

• To improve our website, services, and customer experience.

• To comply with legal or regulatory obligations.

3. How We Protect Your Information

We take appropriate security measures to safeguard personal information against unauthorized access, disclosure, alteration, or misuse. Access to client information is limited to authorized staff only.

4. Sharing of Information

We do not sell, rent, or trade personal information to third parties. We may share information only in the following limited situations:

• With service providers who assist in operating our website or business (and who are bound by confidentiality obligations).

• If required by law, regulation, or legal process.

• To protect our rights, property, or safety, or that of others.

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve functionality and analyze usage patterns. You can choose to disable cookies in your browser settings, but some parts of the site may not function properly.

6. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request corrections or updates to your information.

• Request that we delete your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us at:
📧 [Insert Business Email]
📞 [Insert Business Phone]

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

📧 info@victoriarestorations.com
📞 +1 250 217 7011